Spa Service Representative

4 weeks ago


Rochester, Michigan, United States Hand & Stone - IL, MI, OH, WI Full time
Job Overview

Hand & Stone Massage and Facial Spa is a leading provider of membership-based spa services, with over 500 locations across the US and Canada. We are seeking a highly motivated and customer-focused individual to join our team as a Spa Service Representative.

Key Responsibilities
  • Meet membership sales goals and provide exceptional customer service to members and guests
  • Develop a detailed knowledge of our menu of services and effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards and maintain a positive and energetic attitude
  • Perform various other duties as assigned, including answering phones, scheduling appointments, and filing documents
What We Offer
  • Competitive compensation package, including hourly wage and commissions
  • Opportunities for career advancement, including management roles, based on performance
  • Ongoing training and development to ensure success in the role
  • A positive and professional work environment that values teamwork and collaboration
Requirements
  • High school diploma or equivalent required
  • Must be 18 years old or older
  • Exceptional organizational and communication skills, with the ability to work independently with minimal supervision


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