Customer Service Liaison

1 month ago


Rochester, Michigan, United States Michael Bashore - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in establishing and maintaining strong relationships with our clients, providing them with expert guidance on insurance options, and identifying opportunities to grow our business.

Key Responsibilities
  • Customer Relationship Building: Develop and maintain strong relationships with clients, providing exceptional service and support to meet their needs.
  • Insurance Education: Educate clients on insurance options, using a customer-focused, needs-based review process to ensure they have the right coverage.
  • Business Development: Identify opportunities to grow our business, develop leads, and schedule appointments to meet with clients and discuss their insurance needs.
What We Offer
  • Competitive Compensation: Earn competitive hourly pay plus commission and bonus opportunities.
  • Benefits Package: Enjoy a comprehensive benefits package, including a 401K plan, paid time off, and flexible working hours.
  • Professional Development: Take advantage of valuable industry experience and growth opportunities within our agency.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with clients and colleagues.
  • Customer-Focused: Be passionate about helping people manage everyday risks, recover from the unexpected, and realize their dreams.
  • Team Player: Demonstrate a team player mentality, working collaboratively with colleagues to achieve our goals.
Why Join Us?

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply. We look forward to welcoming you to our team and supporting your career growth and development.



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