Customer Service Representative

2 weeks ago


Rochester Hills, Michigan, United States Sherwin-Williams Full time
About This Role

We are seeking a skilled and customer-focused Store Associate to join our team at Sherwin-Williams. As a Store Associate, you will play a critical role in providing exceptional customer service, selling products, and maintaining a clean and organized store environment.

Key Responsibilities
  • Assist customers by determining their needs and presenting appropriate products and services
  • Build productive relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Perform various tasks such as pulling products from the sales floor or warehouse, tinting and mixing products, stocking shelves, and cleaning store equipment
Requirements
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position


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