Field Service Manager

1 day ago


Mt Vernon, Illinois, United States Wisper ISP Inc Full time
Job Title: Field Service Manager

Wisper ISP Inc is seeking a highly skilled and experienced Field Service Manager to join our team. As a Field Service Manager, you will be responsible for overseeing the daily management of our team of talented Field Service Technicians.

Key Responsibilities:
  • Assist dispatch with coordination of routes and schedules
  • Ensure seamless ticket documentation
  • Hire and onboard new technicians
  • Nurture their professional development and ensure their success within the team
  • Collaborate with various departments
  • Conduct safety training, quality control, and customer service audits
Requirements:
  • High School Diploma or equivalent
  • Valid driver's license
  • Ability to be added to Company auto-insurance policy
  • 2 years demonstrated Internet Service Provider/relevant work experience
  • 2 years experience managing & leading a minimum of 20 staff
  • 2 years experience with ladders or professional climbing
  • Legally authorized to work in country of employment without requiring sponsorship for employment visa status
About Us:

Wisper ISP Inc is a high speed internet provider headquartered in Mascoutah, IL with regional offices located throughout Missouri. We provide service in Southern Illinois, Southern Indiana, Missouri, Arkansas, Oklahoma, and Kansas. We pride ourselves on our positive work culture and support of our Core Values.

What We Offer:
  • Competitive Salary
  • Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Employee Discounts, Short & Long Term Disability, Paid Wellness, Paid Bereavement, Paid Vacation, Paid Holidays, Paid Birthday, and Pet Insurance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate, driven, and committed to making a difference, we want to hear from you. Please submit your application, including your resume and cover letter, to [insert contact information].



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