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Claims Specialist Property Field Inspection
2 months ago
About the Role
We are seeking a highly skilled and experienced Property Field Inspection Claim Specialist to join our dynamic team at State Farm. As a key member of our claims handling process, you will be responsible for conducting on-site inspections and assessments of property damages for both residential and commercial claims.
Key Responsibilities
- Conduct thorough on-site inspections and assessments of property damages to determine the extent of losses and estimate repair costs.
- Collaborate with policyholders, insurance agents, and other stakeholders to gather information and resolve claims efficiently.
- Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
- Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process.
- Investigate and adjust both personal and commercial property claims with exposures up to $500,000.
- Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
- Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines.
Requirements
- Bachelor's degree in a related field or equivalent work experience.
- Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims.
- Strong knowledge of property insurance policies, coverage, and claim handling practices.
- Demonstrated knowledge of both residential and commercial building construction.
- Familiarity with local regulations and compliance requirements.
- Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders.
- Proven ability to assess damages, estimate repair costs, and negotiate settlements.
- Detail-oriented with strong organizational and analytical skills.
- Proficient in using claims management software and other relevant tools.
Physical Requirements
- Physical agility to allow for frequent lifting, carrying, and climbing a ladder.
- Able to navigate roofs at various heights for inspection of both residential and commercial structures.
- Able to crawl in tight spaces.
Preferred Skills
- Experience in handling complex or high-value claims.
- Construction background.
- Water mitigation inspection.
- Xactimate, XactContents.
