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Customer Service Representative

2 months ago

Cherry Hill, New Jersey, United States Walmart Full time

Job Overview

As a Front End Service Team Associate at Walmart, you will play a critical role in ensuring a positive customer experience. Your primary responsibilities will include:

  • Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Processing returns, refunds, and financial transactions accurately and efficiently.
  • Maintaining a clean and organized store environment, adhering to company standards and policies.
  • Working collaboratively with colleagues to achieve sales goals and meet customer needs.

Benefits and Perks

As a valued member of the Walmart team, you will enjoy a range of benefits and perks, including:

  • Competitive hourly pay rates, with opportunities for performance-based incentives.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans, as well as company-paid life insurance.
  • Generous paid time off, including parental leave, family care leave, and bereavement leave.
  • Access to education and training programs, including Live Better U, to help you develop new skills and advance your career.

Requirements and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic math skills and accuracy in handling cash and credit transactions.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Availability to work a variety of shifts, including mornings, evenings, and weekends.