Customer Service Representative

6 days ago


Oakland, California, United States Enterprise Truck Rental Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at our Oakland Airport location. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, assisting with rental transactions, and ensuring a positive experience for all customers.

Key Responsibilities
  • Provide exceptional customer service to customers, both in person and over the phone
  • Assist with rental transactions, including checking in and out customers, processing payments, and handling customer inquiries
  • Ensure a positive experience for all customers, including providing accurate information and resolving any issues that may arise
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent required
  • 6 months prior customer service retail or administrative support experience required
  • Ability to work 5 days a week on a rotating schedule from 12:30pm - 9:00pm
  • Ability to work weekends and holidays
  • Valid CA driver's license required
What We Offer
  • Competitive hourly rate
  • Comprehensive benefits package
  • Opportunities for career advancement


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