Senior Manager, Ad Operations Specialist

7 days ago


New York, New York, United States Omnicom Media Group US Full time
Job Title: Senior Manager, Ad Operations

Job Summary:
Omnicom Media Group US is seeking a Senior Manager, Ad Operations to join our team. As a key member of our Ad Operations team, you will be responsible for providing technical support to our Platform Operations teams, working alongside and mentoring more junior colleagues, in the delivery of our priorities. You will also be responsible for executing on defined projects and programs, prioritizing and delegating project deliverables between yourself and the broader team of TAMs and traffickers.

Key Responsibilities:
Execute on defined projects and programs, as translated by their ADs
Responsible for prioritizing and delegating project deliverables between themselves and the broader team of TAMs and traffickers
Actively escalate complex issues they are unable to resolve to their AD/Director for guidance and resolution
Actively contribute to best practice for their scope/account/focus
Present and educate media teams on Ad Operations Process & Procedures
Manage and conduct office hours for respective agency teams
Leverage technical expertise in day-to-day relationship management, issue resolution, and research
Manage day-to-day communications and relationships with Media and Planning Leads, leveraging deeper client/agency experience and knowledge of common agency-level issues or needs
Take a consultative approach to client servicing - with a focus on understanding the full context while seeking additional information as needed, and work to understand the 'client motivator' to better service clients and foresee future needs
Operate within a defined framework of PL Ops process and workflow
Act as a mentor, informal coach, & confidant for more junior or developing talent
Share expertise and knowledge to support growth of the wider team

Requirements:
3+ years of ad operations experience
5+ years of professional experience
Bachelor's degree in the marketing, engineering, computer science, information science, social science or business-related fields with technical and project management skills
BS/BA or higher required Professional experience with the following: Google Marketing Platform, rich media and mobile vendors, and billing tools (ie. Prisma preferred)
Knowledge of HTML, JS, Flash
A deep understanding of web analytics packages (Omniture, Google Analytics, etc.)
In-depth technical knowledge of ad technology, knowledge of DMP's is preferred
Professional experience with online planning and the execution process
Knowledge of the digital advertising ecosystem including major media, creative, and data solutions vendors and how they interact with each other
Excellent project management skills with the ability to independently manage multiple projects along with the ability to delegate tasks/responsibilities to more junior members of the team
Demonstrated expertise using Excel, Word, and PowerPoint and/or similar presentation tools
Excellent interpersonal and written and oral communication skills
Proactive, organized, dedicated, team player & mentor

About Us:
Omnicom Media Group US is a leading media services division of Omnicom Group Inc. We deliver transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, we connect best-in-class capabilities that enable our full-service media agencies OMD, PHD, and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 24,000 people serving the world's leading brands in OMG agencies around the globe.

What We Offer:
Competitive salary range: $66,000-$95,000 USD
Health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance

Equal Opportunity Employer:
Omnicom Media Group US is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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