Medical Office Coordinator

5 days ago


Flint, Michigan, United States EPIC Health System LLC Full time

We are seeking a highly organized and patient-focused individual to join our team as a Medical Office Coordinator. As a key member of our front desk operations, you will be responsible for creating a welcoming atmosphere for our patients, ensuring seamless guest flow, and providing exceptional customer service.

About the Role

This is a full-time position with an estimated salary of $45,000 - $55,000 per year. In this role, you will have the opportunity to work in a collaborative and dynamic environment with a team of healthcare professionals who share your passion for delivering high-quality care.

Key Responsibilities:

  • Greet patients warmly and create a sense of value and community.
  • Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
  • Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
  • Troubleshoot patient issues and escalate concerns to the appropriate team members, such as the office manager, physician, or billing department.

Requirements:

  • At least 1 year of experience in a customer service role.
  • Previous experience in a medical office setting is preferred.
  • A patient-centered approach and strong verbal communication skills.
  • Proficiency with computers and technology, or the ability to quickly learn.
  • Exceptional organizational and multitasking skills.


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