GMS Testing Manager

1 week ago


Springfield, Illinois, United States State of Illinois Full time
Job Title: GMS Testing Manager

The State of Illinois is seeking a highly skilled GMS Testing Manager to fill a critical role in our organization. As a key member of our team, you will play a vital part in ensuring the successful implementation of our grantmaking requirements.

About the Agency

The State of Illinois serves families in need across the state, providing equitable access to social services, supports, programs, and resources to enhance the lives of all who we serve. Our core values include Human Dignity, Equity, Community, Transparency, and Kindness.

Job Responsibilities
  • **Serve as the Illinois Department of Human Services (IDHS) GMS Testing Manager**.
  • Collaborate with IDHS Leadership and Vendor to ensure IDHS requirements are thoroughly tested, with a major focus on IDHS end-to-end processes.
  • Take ownership and escalate any priority-1 requirements that fail testing.
  • Analyze actual outcomes versus expected outcomes to identify any issues with testing of business requirements.
  • Provide feedback to testers, the business team, and Vendor.
  • Document aspects of the AMF software.
  • Provide feedback to managers on end-user experience and recommend improvements or revisions.
  • Provide vital information to business process and training teams regarding implementation.
  • Prepare and maintain reports related to progress on testing IDHS requirements.
Minimum Qualifications
  • **Two (2) years of professional experience with hands-on testing of Information Technology (IT) systems for a public or private organization**.
  • One (1) year of professional experience writing test cases for a public or private organization.
  • One (1) year of professional experience in the management and coordination of Information Technology (IT) system testing efforts for a public or private organization.
Preferred Qualifications
  • Three (3) years of hands-on experience using Microsoft Word and Excel on a daily basis.
  • Two (2) years of professional experience communicating with both internal and external stakeholders daily, ensuring detailed and critical analysis of business requirements.
  • One (1) year of professional experience meeting frequent deadlines with strong attention to detail, utilizing critical thinking and problem-solving skills while managing high-level, fast-moving projects.
  • One (1) year of professional experience documenting existing and future business processes using computer software products.
  • One (1) year of professional experience organizing large groups of people into scheduled meetings.
  • One (1) year of professional experience working in State Government, preferably in Illinois.
Conditions of Employment
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate.
  • Monday - Friday, 8:00am - 4:30pm.
How to Apply

Please submit your application through the State of Illinois career portal. If you have any questions, please refer to the resources provided on the portal.


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