Shift Operations Manager

1 week ago


Springfield, Illinois, United States Firehouse Subs - W&W FireLane Developments, LLC Full time
Job Summary

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

Key Responsibilities
  • Compliance and Risk Management: Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
  • Policy and Procedure Enforcement: Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
  • Profitability and Performance: Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
  • Leadership and Team Management: Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" and mission and vision statements.
  • Operations and Initiatives: Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
  • Employee Management: Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
  • Reporting and Compliance: Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
  • Community Involvement: Actively participates in all Public Safety Foundation initiatives.
  • Professional Representation: Represents Firehouse Subs in a professional, positive manner at all times.
  • Communication: Communicates effectively to the GM/Owner any and all issues that may impact our business.
  • Physical Demands: Able to work on their feet for up to 13 hours at a time.
  • Physical Abilities: Able to lift up to 50 lbs.
  • Additional Responsibilities: Any other duties assigned by GM/Owner.
  • Compensation: Pay Rate $15.00 per hour.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.


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