Restaurant Operations Lead
1 week ago
Compensation: $43,000 - $47,000 - Based on experience.
Work Schedule: 45 Hours +
Flexible Schedule
About the Role: As a Restaurant Operations Lead at Cowboy Chicken, you'll play a vital role in ensuring smooth daily operations and delivering exceptional customer experiences. You'll lead a team of dedicated individuals, fostering a positive and productive work environment.
- Team Management & Performance: Oversee hourly staff, manage labor costs effectively, and provide guidance to ensure optimal performance.
- Customer Satisfaction: Deliver outstanding customer service to every guest, addressing inquiries promptly and resolving any concerns with professionalism and care.
- Staff Development: Recruit, hire, and train new team members, providing ongoing support and development opportunities to enhance their skills.
- Inventory & Supply Chain: Collaborate with kitchen staff to ensure accurate ingredient ordering, maintaining optimal stock levels to meet operational needs.
- Communication & Feedback: Communicate effectively with customers to gather feedback, address concerns, and maintain a positive dining experience. Work collaboratively with the General Manager to implement strategies for continuous improvement in service quality.
Qualifications:
- Must be 18 years or older.
- Possess reliable transportation.
- Previous management experience is preferred.
Benefits:
- Flexible Scheduling Options
- Early Closing Time (9:00 PM)
- Competitive Compensation Package
- Monthly Bonus Opportunities
- Meal Benefits
- Employee Referral Program
- Clear Path for Career Advancement
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