Restaurant Operations Lead

1 week ago


Frisco, Texas, United States Cowboy Chicken Full time

Compensation: $43,000 - $47,000 - Based on experience.

Work Schedule: 45 Hours +
Flexible Schedule

About the Role: As a Restaurant Operations Lead at Cowboy Chicken, you'll play a vital role in ensuring smooth daily operations and delivering exceptional customer experiences. You'll lead a team of dedicated individuals, fostering a positive and productive work environment.

  • Team Management & Performance: Oversee hourly staff, manage labor costs effectively, and provide guidance to ensure optimal performance.
  • Customer Satisfaction: Deliver outstanding customer service to every guest, addressing inquiries promptly and resolving any concerns with professionalism and care.
  • Staff Development: Recruit, hire, and train new team members, providing ongoing support and development opportunities to enhance their skills.
  • Inventory & Supply Chain: Collaborate with kitchen staff to ensure accurate ingredient ordering, maintaining optimal stock levels to meet operational needs.
  • Communication & Feedback: Communicate effectively with customers to gather feedback, address concerns, and maintain a positive dining experience. Work collaboratively with the General Manager to implement strategies for continuous improvement in service quality.

Qualifications:

  • Must be 18 years or older.
  • Possess reliable transportation.
  • Previous management experience is preferred.

Benefits:

  • Flexible Scheduling Options
  • Early Closing Time (9:00 PM)
  • Competitive Compensation Package
  • Monthly Bonus Opportunities
  • Meal Benefits
  • Employee Referral Program
  • Clear Path for Career Advancement


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