Customer Service Ambassador

3 days ago


Sacramento, California, United States Beazer Homes Full time

Job Summary:

We are seeking a skilled Customer Care Representative to join our team at Beazer Homes. As a key member of our customer service team, you will be responsible for providing exceptional service to our homeowners.

Key Responsibilities:

  • Respond to homeowner inquiries and concerns in a timely and professional manner.
  • Schedule appointments with homeowners to discuss repair needs and provide solutions.
  • Conduct repair inspections with homeowners to ensure that repairs are completed to their satisfaction.
  • Use discretion to determine the best course of action to resolve homeowner issues.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and ability to think critically.
  • Knowledge of customer service principles and practices.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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