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Customer Service Ambassador
2 months ago
At our Local Marketing Firm, we are a rapidly growing business that specializes in tailored marketing strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Client Success Representative to assist our growing client base in product inquiries, answering questions, and finalizing the sales process through to delivery. The entry-level Client Success Representative will be at the forefront of our client interactions; being a people-person is a MUST.
Our Client Success Representative position starts entry-level, and we pride ourselves on promoting from within. Investing in our team and filling these positions internally is one of our core beliefs. Giving back to our team members who have proven successful is how we grow our business and help our entry-level Client Success Representatives take their careers to the next level.
Key Responsibilities of our entry-level Client Success Representative:
- Present our clients' products and services to each client account directly according to their needs and wants.
- Utilize negotiation skills throughout the sales process with both existing and potential clients.
- Customize product recommendations to each client to increase satisfaction and brand loyalty.
- Build and maintain relationships with clients until product/service is delivered.
- Work with other entry-level and upper-level Client Success Representatives to ensure ultimate success with current knowledge, market trends, and compliance requirements.
