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Customer Service Ambassador

1 month ago

Chester, Virginia, United States A&M Ventures Full time
Job Overview

A&M Ventures is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, resolving customer inquiries, and providing product information to existing and potential customers.

Key Responsibilities:

  • Provide friendly and professional customer service via phone, email, or chat
  • Troubleshoot and resolve customer complaints and issues in a timely and efficient manner
  • Maintain accurate records of customer interactions and personal information
  • Stay up-to-date on product knowledge and services to effectively communicate with customers
  • Participate in team meetings and training sessions to develop new skills and stay informed about company initiatives

Requirements:

  • 1-3 years of experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Desire to work in a fast-paced customer service environment

About A&M Ventures:

A&M Ventures is a dynamic marketing and consulting firm dedicated to helping clients achieve business growth through direct-to-consumer interaction. We are committed to providing a positive experience for our customers and continuously seeking opportunities for personal and professional growth for our team members.