Reception and Guest Relations Specialist

2 weeks ago


Chevy Chase, Maryland, United States Silver Diner Development, LLC Full time
Job Overview
At Silver Diner Development, LLC, we are seeking individuals who are passionate about hospitality and dedicated to providing exceptional service.

As a Guest Services Coordinator, you will be the welcoming face of our establishment, responsible for creating a warm and inviting atmosphere for our guests. Your role is crucial in ensuring that every visitor feels valued and enjoys an elevated dining experience.

Key Responsibilities:
  • Greet guests with a friendly demeanor and assist them promptly upon arrival.
  • Manage the seating process efficiently, ensuring guests are seated at clean tables in a timely manner.
  • Provide information about our restaurant's philosophy and menu offerings.
  • Maintain a clean and organized front desk area, ensuring all supplies are stocked and ready for use.
  • Handle call-ahead reservations and coordinate with walk-in guests for waitlist management.
  • Communicate effectively with team members to ensure smooth service flow.
  • Engage with guests during their visit to ensure a positive dining experience.

Qualifications:
  • Excellent communication skills in English.
  • Professional appearance that reflects our brand standards.
  • Strong interpersonal skills with a focus on guest hospitality.
  • Ability to work in a fast-paced environment while maintaining composure.
  • Organizational skills and the ability to multitask effectively.

What We Offer:
  • Competitive hourly wage with potential for tips.
  • Comprehensive benefits package including medical, dental, and vision insurance.
  • 401K plan and Employee Assistance Program.
  • Opportunities for professional growth and advancement within the company.
  • Employee perks such as meal discounts and gym membership discounts.

Join us at Silver Diner Development, LLC, where we believe that our people are our most valuable asset. We are committed to fostering a supportive environment that encourages personal and professional growth.

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