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Patient Access Representative III
2 months ago
We are seeking a highly skilled Patient Access Representative III to join our team at Conifer Health Solutions. As a key member of our healthcare operations team, you will be responsible for a wide range of duties in support of departmental efficiencies.
Key Responsibilities- Registration and Patient Pre-Admission: Perform registration, patient pre-admission, and admission functions, ensuring accurate and timely completion of patient information.
- Revenue Cycle Management: Analyze and manage revenue cycle reports, identifying areas for improvement and implementing process changes to optimize financial performance.
- Leadership and Collaboration: Lead shift Patient Access Operations and collaborate with department leaders to drive process and operational excellence.
- Customer Service and Communication: Provide exceptional customer service, communicating effectively with patients, physicians, and other stakeholders to ensure seamless patient experiences.
- Financial Management: Manage patient financial counseling, education, and referrals, ensuring compliance with financial and cash control policies and procedures.
- Education and Experience: High school diploma or equivalent required; 2-4 years of experience in medical facilities, health insurance, or related areas; 2+ years of experience in Patient Access preferred.
- Skills and Abilities: Strong analytical and problem-solving skills; excellent communication and customer service skills; ability to work in a fast-paced environment; proficiency in software and systems; knowledge of medical terminology and compliance standards.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hospital administration
- Can work in patient care locations which include potential exposure to life-threatening patient conditions.
