Theatre Operations Manager

3 weeks ago


West Palm Beach, Florida, United States Regal Entertainment Full time
Job Summary

The Assistant Manager is a key member of the theatre team, responsible for the day-to-day operations of the theatre and its employees. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Theatre Operations: Oversee the smooth operation of the theatre, including the management of staff, inventory, and facilities.
  • Staff Supervision: Train, develop, and coach non-management employees to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Technical Operations: Operate and maintain all projection and audio-visual equipment, including hardware and software, to ensure high-quality presentations.
  • Customer Service: Provide excellent customer service to patrons, responding to their needs and concerns in a professional and courteous manner.
  • Financial Management: Count, deposit, and reconcile all receipts taken in during a business day, ensuring accurate financial records.
  • Human Resources: Interview, hire, schedule, coach, counsel, and terminate employees as needed, in accordance with Regal's policies and procedures.
Requirements
  • Education and Experience: At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination of both.
  • Language Ability: Possess good public speaking skills and effectively communicate in both oral and written form with employees, vendors, and corporate staff.
  • Math Ability: Perform calculations with speed and accuracy, and identify and correct errors.
  • Reasoning Ability: Identify problems, gather relevant data, and note possible causes of problems, and recommend solutions.
  • Computer and Office Skills: Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
Working Conditions

The Assistant Manager will work in a fast-paced environment, with frequent interactions with employees, patrons, and corporate staff. The role requires strong physical and mental stamina, as well as the ability to work effectively in a team environment.



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