Operations Manager

4 weeks ago


West Palm Beach, Florida, United States Rentokil Initial Full time
Operations Manager Job Description

We are seeking an experienced Operations Manager to join our team at Rentokil Initial. As an Operations Manager, you will be responsible for leading a team of specialists and ensuring the delivery of exceptional customer service to our clients.

Key Responsibilities:

  • Manage daily operations of specialists to provide superior customer service
  • Offer direction to staff in all aspects of operations, service, and client care
  • Responsible for managing basic financial performance of the operations, including revenue growth and expense control
  • Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
  • Able to work a flexible schedule, including early mornings and weekend work when needed
  • Submit weekly, monthly, and yearly reports, as required

Requirements:

  • Bachelor's degree (preferred but not required)
  • 3-5 years in a management role with emphasis in customer service
  • Success in training, mentoring, and coaching service professionals
  • Must have excellent verbal and written communication skills
  • Previous experience in a route-oriented, service environment a plus
  • Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
  • Must pass pre-employment background screen
  • Must possess a valid driver's license and pass motor vehicle record search

Why Choose Us?

A career with Rentokil Initial can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Total Rewards Program:

  • Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)
  • Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
  • Savings and Retirement
  • 401(k) retirement plan with company-matching contributions
  • Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility

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