Operations Manager

4 weeks ago


West Palm Beach, Florida, United States Altitude Trampoline Park Full time

About the Role:

The Assistant General Manager will play a key role in the success of Altitude Trampoline Park by assisting and executing all aspects of the operation, including guest services, food and beverage, training, and operations.

This individual will report directly to the General Manager and work in tandem to reinforce operational and cultural standards.

Key Responsibilities:

  • Work with and support the General Manager, assuming GM responsibilities in their absence.
  • Coach and develop a large and diverse team through clear written and verbal communication.
  • Establish and uphold Altitude standards and expectations.
  • Oversee Altitude's defined processes around inventory and reporting responsibilities.
  • Oversee labor and spending for the entire facility, within the park's guidelines.
  • Develop the team by establishing profitability goals and rewarding positive behavior.

Requirements:

  • Management experience is a plus, but not required.
  • Able to recruit, motivate, develop, retain, and promote top talent through thoughtful leadership and genuine concern for team member growth.
  • Workdays, evenings, weekends, and holidays as required.
  • Operate in a fast-paced environment with constant distractions.
  • Lift and carry over 30 pounds regularly.
  • Act as a mentor and lead by strong example.
  • Maintain a professional image.

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