Customer Service Representative

1 day ago


Marana, Arizona, United States Planet Fitness Full time
Job Summary

The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Key Responsibilities:
  • Member Services: Greet members, prospective members and guests, providing exceptional customer service.
  • Front Desk Operations: Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Account Management: Facilitate needed updates to member's accounts.
  • Problem Resolution: Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Club Maintenance: Assist in maintaining the neatness and cleanliness of the club.
Requirements:
  • Customer Service Background: Customer service background preferred.
  • Basic Computer Skills: Basic computer proficiency.
  • Fitness Enthusiasm: A passion for fitness and health.
  • Positive Attitude: Upbeat and positive attitude.
  • Punctuality and Reliability: Punctuality and reliability is a must.
  • Exceptional Customer Service Skills: Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong Communication Skills: Strong listener with the ability to empathize and problem solve.
  • Diplomacy: Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Education: High School diploma/GED equivalent required.
  • Age Requirement: Must be 18 years of age or older.
Physical Demands:
  • Standing and Walking: Continual standing and walking during shift.
  • Talking: Continual talking in person or on the phone during shift.
  • Lifting: Must be able to occasionally lift up to 50lbs.
  • Toxic Chemicals: Will occasionally encounter toxic chemicals during shift.


  • Marana, Arizona, United States Fry's Food Stores Full time

    {"title": "Customer Service Representative", "content": "Deliver Exceptional Customer ExperiencesFry's Food Stores is seeking a Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for creating an outstanding customer experience through exceptional service. You will establish and maintain a safe and...


  • Marana, Arizona, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Greet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Front Desk...


  • Marana, Arizona, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Member Services: Greet members, prospective members and guests, providing exceptional customer service.Front Desk...


  • Marana, Arizona, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Handle all front...


  • Marana, Arizona, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented individual to join our team as a Guest Service Expert. With over 6,000 properties globally, we offer a world of opportunities for growth and development.About the RoleAs a Guest Service Expert, you will be the face of Marriott, providing...


  • Marana, Arizona, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented individual to join our team as a Guest Service Support Expert. With over 6,000 properties worldwide, we offer a world of opportunities for growth and development.About the RoleAs a Guest Service Support Expert, you will be the face of...


  • Marana, Arizona, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented individual to join our team as a Guest Service Support Expert. With over 6,000 properties worldwide, we offer a world of opportunities for growth and development.About the RoleAs a Guest Service Support Expert, you will be the face of...


  • Marana, Arizona, United States Pinnacle Performance Group Full time

    {"h1": "Customer Support Representative", "p": "At Pinnacle Performance Group, we're on a mission to deliver exceptional client experiences. As a Customer Support Representative, you'll play a vital role in achieving this goal by providing top-notch support to our clients and their customers. Your primary function will be to increase awareness of our...


  • Marana, Arizona, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Provide assistance to customers with their shopping needs, answering questions and helping them find products.Operate cash...


  • Marana, Arizona, United States 5-Pillar Solutions, Inc. Full time

    {"title": "Customer Relations Representative", "description": "Unlock Your Potential with 5-Pillar Solutions, Inc.We are seeking a highly motivated and results-driven Customer Relations Representative to join our retail lead generation team. As a key member of our team, you will play a vital role in driving sales strategies that take our clients' footprint...


  • Marana, Arizona, United States free-classifieds-usa Full time

    About the Role:We are seeking a highly skilled and motivated Guest Service Support Expert to join our team at The Ritz-Carlton, Dove Mountain. As a key member of our front-of-house operations, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Provide exceptional...


  • Marana, Arizona, United States Planet Fitness Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key Responsibilities:Customer Service: Greet members,...


  • Marana, Arizona, United States Planet Fitness Full time

    Member Services RepresentativeAt Planet Fitness, we're committed to creating a welcoming and non-intimidating environment for our members. As a Member Services Representative, you'll play a key role in delivering exceptional customer service and ensuring a positive experience for our members, prospective members, and guests.Key Responsibilities:Provide...


  • Marana, Arizona, United States Planet Fitness Full time

    Member Services RepresentativeAt Planet Fitness, we're committed to creating a welcoming and non-intimidating environment for our members. As a Member Services Representative, you'll play a vital role in delivering exceptional customer service and ensuring a positive experience for our members, prospective members, and guests.Key Responsibilities:Provide...

  • Sales Representative

    3 weeks ago


    Marana, Arizona, United States Government Employees Insurance Company Full time

    About the RoleWe are seeking a skilled Sales Representative to join our team in Tucson, AZ. As a Sales Representative, you will be responsible for building rapport with customers, preparing insurance quotes, and advising customers on coverage.Key ResponsibilitiesBuild relationships with customers and provide exceptional customer servicePrepare insurance...

  • Sales Representative

    3 weeks ago


    Marana, Arizona, United States Government Employees Insurance Company Full time

    About the RoleWe are seeking a skilled Sales Representative to join our team in Tucson, AZ. As a Sales Representative, you will be responsible for building rapport with customers, preparing insurance quotes, and advising customers on coverage.Key ResponsibilitiesBuild relationships with customers and provide exceptional customer servicePrepare insurance...

  • Sales Representative

    3 weeks ago


    Marana, Arizona, United States Government Employees Insurance Company Full time

    About the RoleWe are seeking a skilled Sales Representative to join our team in Tucson, AZ. As a Sales Representative, you will be responsible for building rapport with customers, preparing insurance quotes, and advising customers on coverage.Key ResponsibilitiesBuild relationships with customers and provide exceptional customer servicePrepare insurance...

  • Sales Representative

    4 weeks ago


    Marana, Arizona, United States Government Employees Insurance Company Full time

    About the RoleWe are seeking a skilled Sales Representative to join our team in Tucson, AZ. As a Sales Representative, you will be responsible for building rapport with customers, preparing insurance quotes, and advising customers on coverage.Key ResponsibilitiesBuild relationships with customers and provide exceptional customer servicePrepare insurance...

  • Sales Representative

    4 weeks ago


    Marana, Arizona, United States Government Employees Insurance Company Full time

    About the RoleWe are seeking a skilled Sales Representative to join our team in Tucson, AZ. As a Sales Representative, you will be responsible for building rapport with customers, preparing insurance quotes, and advising customers on coverage.Key ResponsibilitiesBuild relationships with customers and provide exceptional customer servicePrepare insurance...

  • Sales Representative

    4 weeks ago


    Marana, Arizona, United States Government Employees Insurance Company Full time

    About the RoleWe are seeking a skilled Sales Representative to join our team in Tucson, AZ. As a Sales Representative, you will be responsible for building rapport with customers, preparing insurance quotes, and advising customers on coverage.Key ResponsibilitiesBuild relationships with customers and provide exceptional customer servicePrepare insurance...