Customer Service Ambassador
2 weeks ago
About the Role:
We are seeking a highly skilled and motivated Guest Service Support Expert to join our team at The Ritz-Carlton, Dove Mountain. As a key member of our front-of-house operations, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities:
- Provide exceptional customer service and ensure a warm and welcoming atmosphere for our guests.
- Assist with food and beverage operations, including setting tables, assisting the kitchen, and cleaning work areas.
- Replenish supplies and maintain a clean and organized workspace.
- Work collaboratively with the kitchen and other front-of-house staff to ensure efficient service.
- Manage menu items and maintain accurate knowledge of food and beverage offerings.
- Meet and exceed quality standards, ensuring a high level of service and attention to detail.
Requirements:
- Ability to work in a fast-paced environment and multitask with ease.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Knowledge of food and beverage operations and customer service principles.
- Ability to work a flexible schedule, including evenings and weekends.
What We Offer:
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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