Customer Service Ambassador

2 weeks ago


Marana, Arizona, United States free-classifieds-usa Full time

About the Role:

We are seeking a highly skilled and motivated Guest Service Support Expert to join our team at The Ritz-Carlton, Dove Mountain. As a key member of our front-of-house operations, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Provide exceptional customer service and ensure a warm and welcoming atmosphere for our guests.
  • Assist with food and beverage operations, including setting tables, assisting the kitchen, and cleaning work areas.
  • Replenish supplies and maintain a clean and organized workspace.
  • Work collaboratively with the kitchen and other front-of-house staff to ensure efficient service.
  • Manage menu items and maintain accurate knowledge of food and beverage offerings.
  • Meet and exceed quality standards, ensuring a high level of service and attention to detail.

Requirements:

  • Ability to work in a fast-paced environment and multitask with ease.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Knowledge of food and beverage operations and customer service principles.
  • Ability to work a flexible schedule, including evenings and weekends.

What We Offer:

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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