General Manager

4 days ago


Columbia, Missouri, United States Campus Life & Style Full time
About Campus Life & Style

Campus Life & Style is a dynamic organization dedicated to providing an unparalleled resident experience and workplace environment. We strive to create value through building a world-class team of passionate individuals, a commitment to a positive company culture, and delivering groundbreaking style and design.

Job Summary

We are seeking a highly motivated and customer-centric General Manager to join our team. As a key member of our Campus Life & Style Family, you will be responsible for leading a mid-size team and providing exceptional service to our residents.

Key Responsibilities
  • Staff Development and Leadership: Build a team of highly motivated, skilled, and productive individuals who work well with others. Provide first-class customer service to prospects and residents, ensuring all resident requests are handled promptly and professionally.
  • Property Administration: Oversee the Maintenance Department, implement systems, procedures, and expectations, and find ways to improve performance and productivity while reducing expenses.
  • Financial Performances: Maintain occupancy at or above 99% and collections at or above 98% of potential income. Achieve the highest possible net operating income (NOI) through effective cost control, revenue improvement efforts, and budget management.
  • Customer Experience & Sales: Implement and maintain a thorough annual marketing plan, ensure website and marketing materials are up to date, and portray the property in a positive light.
Requirements
  • A Bachelor degree or 2-5 years experience in the student/multi-family housing industry or equivalent combination of education and experience.
  • Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata).
  • Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws.
What We Offer
  • Generous paid time off
  • 401(k) matching
  • Health, Dental and Vision
  • Employee assistance program
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Parental leave
  • Professional development assistance
  • Relocation assistance
  • Unparalleled company culture
  • Opportunities for growth and advancement
  • Fun and flexible work environment
About Us

Campus Life & Style is a certified Great Places to Work company and an Equal Opportunity Employer. We are committed to providing a positive and inclusive work environment for all employees.



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