General Manager

2 days ago


Columbia, Missouri, United States Campus Life & Style Full time
About Campus Life & Style

Campus Life & Style is a dynamic organization dedicated to providing an unparalleled resident experience and workplace environment. Our mission is to create value through building a world-class team of passionate individuals, a commitment to a positive company culture, and delivering groundbreaking style and design.

Job Summary

We are seeking a highly motivated and customer-centric General Manager to join our team. As a key member of our Campus Life & Style Family, you will be responsible for leading a mid-size team and ensuring exceptional resident satisfaction.

Key Responsibilities
  • Staff Development and Leadership: Build a team of highly motivated, skilled, and productive individuals who work well with others. Provide first-class customer service to prospects and residents, ensuring all resident requests are handled promptly and professionally.
  • Property Administration: Oversee the Maintenance Department, implement systems, procedures, and expectations, and find ways to improve performance and productivity while reducing expenses.
  • Financial Performances: Maintain occupancy at or above 99% and collections at or above 98% of potential income. Achieve the highest possible net operating income (NOI) through effective cost control, revenue improvement efforts, and budget management.
  • Customer Experience & Sales: Implement and maintain a thorough annual marketing plan, ensure website and marketing materials are up-to-date, and portray the property in a positive light.
Requirements
  • A Bachelor degree or 2-5 years' experience in the student/multi-family housing industry or equivalent combination of education and experience.
  • Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata).
  • Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws.
What We Offer

Campus Life & Style is proud to be recognized as a certified Great Places to Work company. We offer a competitive salary range of USD $80,000 to USD $85,000 per year, a fun and flexible work environment, and opportunities for growth and advancement.

We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.



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