CRA Mortgage Loan Officer
3 weeks ago
Job Summary: We are seeking a highly skilled CRA Mortgage Loan Officer to join our team at Old Dominion National Bank. As a key member of our mortgage lending team, you will be responsible for assisting low-to-moderate income customers in underserved markets by discussing their home financing needs, recommending appropriate mortgage loan products, and assisting with the completion of loan applications and collection of support documentation.
Key Responsibilities:
- Consult with potential customers regarding their needs and eligibility, the loan process, and inform them of available products.
- Analyze applicant's financial status, work history, and credit to determine feasibility of loan approval.
- Meet with applicants in person, electronically, or by phone to obtain information for loan applications and to answer questions about the process.
- Submit complete and accurate loan packages in a timely manner.
- Work with processors and underwriters to aid in resolving mortgage application problems.
- Understand and adhere to investor and portfolio loan underwriting guidelines for all product types, including those with income limitations.
- Understand FHLB Grant programs and other community second options.
- Identify client needs for use of other bank products and services.
- Establish and maintain referral sources in low-to-moderate and majority minority communities; self-generated business is required and fundamental to the success of this position.
- Comply with regulatory requirements, including but not limited to, the creation and delivery of loan disclosures within required timeframes.
Requirements:
- Ability to provide extraordinary service to clients and prospective clients seeking a financial partner.
- Strong business development skills.
- Ability to analyze income and calculate debt-to-income ratios.
- Ability to expand loan originations and client relationships.
- Exceptional communication skills and willingness to serve as an advisor to clients.
- Ability to cross-sell bank products to meet the needs of the customer.
Work Environment: This position operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands: This position requires sitting or standing at a computer station for extended periods of time.
Education and Experience: Five years of experience as a CRA Mortgage Loan Officer. An associate's degree or higher education is preferred. Experience with Encompass is preferred.
AAP/EEO Statement: Old Dominion National Bank provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
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