Customer Service Representative
4 weeks ago
The Save Mart Companies operates a chain of grocery stores in California and Western Nevada, providing customers with quality products at a great value. Our company and its 13,000 Associates take pride in putting people first, reflecting our dedication to customers and community.
Job SummaryWe are seeking a Clerk Helper to join our team at Food Maxx White Lane in Bakersfield, CA. As a Clerk Helper, you will play a key role in the efficient operations of the front-end, providing friendly, fast, and effective customer service. Your goal is to create a welcoming and helpful store atmosphere, establishing loyal repeat customers.
Key Responsibilities- Provide exceptional customer service by greeting and engaging with each customer, offering assistance, and going the extra mile to ensure customer satisfaction.
- Perform store sweeps to ensure a safe environment for customers and co-workers, including front-end and entrance areas.
- Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting, and facing shelves.
- Collect shopping carts from the parking lot and maintain a cart-free lot throughout the shift.
- Perform price checks and assist with go backs, returning items to their correct location, with perishables being the first priority.
- Assist Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect the quality and condition of items.
- No experience required.
- Must be at least 16 years old.
- Ability to lift 40 pounds.
- Continuous walking, standing, reaching, and bending.
- Environment includes indoor and outdoor with exposure to widely varying temperatures.
- Ability to read, write, and speak English proficiently.
- Ability to provide excellent customer service.
- Strong team player with a willingness and desire to learn, work hard, and have fun.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
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