Customer Service Ambassador
4 days ago
Are you ready to embark on an exciting journey with European Wax Center - Cranberry, the industry leader in beauty and self-care? We're on the hunt for enthusiastic, driven individuals to join our Guest Experience Team as Guest Experience Experts
About the Role:
As a Guest Experience Expert, you'll create unforgettable moments, make a real impact, and work in a vibrant, growth-focused environment. You'll be part of a community that thrives on our Core Values: We Care About Each Other, We Do the Right Thing, We Delight Our Guests, and We Have Fun While Being Awesome.
Your Key Responsibilities:
- Greet guests with a warm, friendly smile and guide them to their destination.
- Answer, screen, and direct phone calls; schedule appointments with ease.
- Manage mail, packages, and courier deliveries like a pro.
- Provide administrative and clerical support to keep everything running smoothly.
What We Offer:
- A competitive salary range of $45,000 - $65,000 per year.
- Flexible scheduling to balance work and personal life.
- Opportunities for growth and professional development.
- A comprehensive benefits package, including health insurance, 401K, and paid time off.
- Ongoing training to keep you at your best.
Requirements:
- Strong verbal communication and interpersonal skills.
- A natural ability to make people feel welcome and valued.
- Familiarity with administrative procedures and Microsoft Office is a plus.
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