Customer Experience Specialist

2 days ago


Cranberry Isles, Maine, United States Johnson Service Group Full time
Job Description

We're looking for a skilled Technical Support Engineer to join our team at Johnson Service Group. In this role, you'll provide expert technical support to our customers, ensuring they receive the best possible service. You'll work closely with internal teams and external partners to resolve complex technical issues, leveraging your advanced knowledge of computer systems, hardware, and software.

Required Skills and Qualifications
  • Advanced understanding of computer operating systems, hardware, networks, and application support.
  • Strong interpersonal communication and customer service skills.
  • Experience communicating with cross-functional partners, both technical and non-technical audiences.
  • Aptitude for learning new technologies and utilizing them in a customer-facing environment.

We offer a competitive salary, estimated to be around $75,000 - $100,000 per year, depending on location and experience. Our benefits package includes medical, dental, vision, life insurance options, paid time off, sick time, and 401(k).



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