Product Support Professional

3 weeks ago


Cranberry Isles, Maine, United States Johnson Service Group Full time
About the Job

Johnson Service Group is a leading staffing and consulting services company, dedicated to empowering people, helping clients reach their goals, and hiring motivated individuals. As a Technical Support Engineer, you'll play a critical role in delivering exceptional customer experiences, resolving complex technical issues, and driving business success.

Responsibilities
  • Diagnose and troubleshoot technical issues related to mechanical, hardware, and pneumatic failures, software problems, network analysis, and user-related questions.
  • Provide expert technical support to customers, internal technical staff, and field support teams.
  • Collaborate with other Technical Support Engineers and Advisors to resolve complex technical issues.

We estimate the salary for this position to be around $80,000 - $110,000 per year, depending on location and experience. Our benefits package includes medical, dental, vision, life insurance options, paid time off, sick time, and 401(k). We prioritize diversity, equity, and inclusion, providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.



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