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Customer Support Specialist
2 months ago
Position Overview:
The Customer Support Specialist plays a crucial role in enhancing customer trust and satisfaction by delivering prompt, accurate, and courteous service at the customer service desk and through various media channels.
Key Responsibilities:
- Provide exceptional customer service in alignment with company standards and protocols.
- Address customer inquiries and resolve issues efficiently.
- Foster positive relationships with customers to encourage loyalty and repeat business.
Qualifications:
- Strong communication skills and a friendly demeanor.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Experience in retail or grocery settings is preferred.
