Emergency Roadside Service Representative

4 weeks ago


Gray, Georgia, United States Government Employees Insurance Company Full time

Emergency Roadside Service Representative

Salary: $16.90 per hour / $34,053 annually

We're seeking a skilled Emergency Roadside Service Representative to join our team at GEICO. As a key member of our customer support team, you'll provide critical support to policyholders experiencing vehicle issues. Your exceptional communication skills and ability to work in a fast-paced environment will be essential in delivering top-notch service.

Key Responsibilities:

  • Provide timely and effective support to policyholders experiencing vehicle issues
  • Communicate clearly and professionally with customers, dispatchers, and other stakeholders
  • Work collaboratively with a team to resolve customer issues and improve overall service quality
  • Stay up-to-date with company policies, procedures, and training programs

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, high-volume call center environment
  • Strong problem-solving and analytical skills
  • Basic computer skills and familiarity with software applications

Benefits:

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

GEICO is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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