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Associate Field Service Engineer

2 months ago


Houston, Texas, United States Elekta Full time
About the Role

We are seeking a highly skilled and motivated Associate Field Service Engineer to join our dynamic team at Elekta. As a key member of our team, you will play a critical role in ensuring the smooth operation of our medical equipment, providing exceptional customer service, and contributing to the company's mission to improve and save lives.

Key Responsibilities
  • Perform low-risk troubleshooting and repairs on designated medical equipment with a high success rate.
  • Conduct supervised calibrations and preventative maintenance on assigned equipment.
  • Work safely in confined areas, including high-voltage environments, and use peripheral vision to gauge distances.
  • Read, analyze, and interpret signal flow on blueprints, schematics, and wiring diagrams.
  • Submit timely and accurate service reports, timesheets, and other paperwork as assigned.
  • Manage parts inventory and provide product feedback to the home office.
  • Maintain company-leased equipment, including vehicles, parts, and tools.
Requirements
  • Associate Degree or equivalent experience in Electronics, Physics, or a related field.
  • Good electro-mechanical aptitude and computer literacy.
  • Experience with servicing radar equipment is a plus.
  • Proficiency in using test equipment and hand tools, including oscilloscopes and multi-meters.
  • Good understanding of Good Manufacturing Practice, including ESD requirements.
  • Effective written and verbal communication skills.
  • Exceptional customer service skills and ability to represent the organization professionally.
  • Ability to organize and prepare reports.
  • Willingness to travel and work unsociable hours.
What We Offer
  • Opportunity to work with a proactive and supportive team.
  • Excellent medical, dental, and vision coverage.
  • 401k, paid vacation, and holiday time.
  • A range of additional benefits, including wellness reimbursement, tuition reimbursement, and flexible spending accounts.
  • Opportunity to work on cutting-edge medical advancements.
  • Close-knit company culture.
  • Upward mobility.
EEO Statement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.