Residential Operations Manager

3 weeks ago


Hilo, Hawaii, United States Montage International Full time
Residential Manager Job Description

At Montage International, we are seeking a highly skilled and experienced Residential Manager to oversee the day-to-day operations of our luxurious residences. As a key member of our team, you will be responsible for delivering exceptional service to our owners and their guests, ensuring seamless property management, and maintaining the highest standards of quality and excellence.

Key Responsibilities:
  • Oversee the management of residential operations, including owner communications, budget management, and owner services.
  • Collaborate with the Residential Concierge team to deliver flawless service to owners and their guests.
  • Develop and maintain relationships with owners, HOA board of directors, and other key stakeholders.
  • Manage and coordinate with outside vendors, contractors, and engineering teams during owner renovations or maintenance work.
  • Process invoices, review financial management reports, and assist with budget planning and forecasting.
  • Ensure compliance with all hotel and residence policies and procedures, as well as regulatory requirements.
Requirements:
  • College degree in a related field.
  • Property management license or certification (CMCA or CAI M-100) preferred.
  • Previous managerial experience in luxury residential or hotel management.
  • Familiarity with rental management programs and SEC regulations.
Physical Requirements:

Must be able to sit at a desk for at least 5 hours per day, with walking and standing required for the remainder of the working day. Must be able to lift up to 30 lbs. occasionally.

The pay scale for this position is $63,200.00 to $79,000.00. Montage International is an equal opportunity employer and maintains a drug-free workplace. We perform pre-employment substance abuse testing.



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