Housekeeping and Operations Specialist

7 days ago

GondrecourtleChâteau, Grand Est, United States Kohl's Full time

About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Housekeeping and Operations Specialist. In this role, you will be responsible for ensuring a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently, and complete operational processes as needed to provide an excellent customer experience.

Key Responsibilities

  • Clean all areas of the store, including floors, windows, restrooms, and trash receptacles, following Kohl's best practices and standards.
  • Utilize approved chemicals, supplies, and equipment to ensure a safe and clean environment.
  • Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low.
  • Complete and maintain required training for chemical, equipment, and maintenance.
  • Routinely complete basic equipment maintenance following company guidelines.
  • Effectively use Kohl's tools and technology to plan, communicate, and share information with the store team.
  • Support the operations team to receive and process product, execute stockroom operations, and omni-channel fulfillment when needed.
  • Engage customers by greeting them and offering assistance with products and services.

What You'll Do

  • Act with integrity, honesty, and foster teamwork in an engaged and inclusive culture.
  • Exercise good judgment and discernment when making decisions; take appropriate partners as needed.
  • Demonstrate a customer service mindset, anticipating customer needs, and satisfactorily resolving issues.
  • Meet or exceed individual goals (e.g., productivity, credit, loyalty).
  • Accomplish multiple tasks within established timeframes.
  • Follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for the safety of all associates and customers.
  • Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.

Requirements

  • Excellent customer service skills and ability to multi-task with strong attention to detail.
  • Verbal/written communication and interpersonal skills.
  • No retail experience required.
  • Must be 18 years of age or older.
  • Flexible availability, including days, nights, weekends, and holidays.

Preferred Qualifications

  • Client-facing retail or service industry experience.

Pay and Benefits

Pay starts at $14.00 per hour.

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