Housing Support Case Coordinator

2 weeks ago

Pasadena, California, United States Door of Hope Full time
Position Overview

Are you passionate about transforming the lives of families experiencing homelessness? At Door of Hope, a faith-driven nonprofit organization, we are seeking a dedicated Case Manager to join our mission.

Role Responsibilities:

As a Case Manager, your primary focus will be to assist families in navigating the challenges they encounter daily. This includes:

  • Facilitating access to employment opportunities and sustainable income sources.
  • Helping families build savings and secure affordable childcare.
  • Guiding families in planning for their future through educational pursuits.
  • Addressing legal and financial obstacles that hinder progress.
  • Creating a safe and supportive environment for families escaping domestic violence.
Work Schedule:

Flexible scheduling options are available, including:

  • 4/40, 9/80, or a standard 5-day work week with 8-hour shifts.
  • Swing shifts that may include evening hours.
Key Duties:
  • Manage a caseload of up to ten families, ensuring personalized support.
  • Engage in regular case conferences, team meetings, and training sessions.
  • Orient new families to the program and coordinate their onboarding.
  • Develop and oversee individualized case management plans, tracking progress through weekly meetings.
  • Create and implement safety plans, including necessary transfers.
  • Assist families in establishing realistic budgets and monitoring financial habits.
  • Support families in accessing educational programs for long-term income growth.
  • Build and maintain partnerships with relevant community agencies.
  • Provide crisis intervention and advocacy during appointments with law enforcement and social services.
  • Support the development and adherence to program guidelines.
  • Act as a liaison between families and staff, ensuring clear communication.
  • Document all interactions and maintain accurate records using the Apricot system.
  • Oversee house management duties and provide coverage as needed.
  • Perform additional tasks as required to further the mission of Door of Hope.
Qualifications:
  • A Bachelor's degree in Social Work or a related field is preferred.
  • Bilingual candidates, particularly those fluent in Spanish, are highly desirable.
  • 3-5 years of experience in case management is strongly preferred.
  • Experience with domestic violence cases is a plus.
  • Familiarity with resources available for families experiencing homelessness in Los Angeles County is preferred.
Core Values:

We seek individuals who embody our core values:

  • Christ-centered: A personal relationship with Jesus Christ is essential.
  • Empowering: We believe in fostering trust and accountability within our team.
  • Holistic: We prioritize the well-being of the whole person and organization.
  • Relationship-focused: We value love, celebration, and reconciliation within our community.

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