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Technical Support Specialist

2 months ago


Wichita Falls, Texas, United States Genesis HealthCare Full time
Job Overview:

The role involves providing technical assistance and installation services for Desktop, Networking, and Audio/Visual equipment across various sites within the region. The ideal candidate should possess a strong sense of initiative, be self-disciplined, and demonstrate the ability to work autonomously with limited oversight while frequently traveling.

Essential Qualifications:
  • Minimum of 1 year experience in Desktop support with a focus on Windows operating systems
  • Possession of A Certification
Key Responsibilities:
  • Delivering comprehensive support across the organization
  • Conducting data collection and managing reports
  • Overseeing server maintenance and assisting IT staff
  • Building professional relationships with team members and stakeholders
Performance Expectations:
  • Exhibiting a professional demeanor at all times
  • Contributing to strategic initiatives
  • Fostering teamwork and resolving issues promptly
Job Requirements:
  • Strong communication abilities
  • High school diploma or equivalent qualification
  • Capability to collaborate effectively within a team
  • At least 2 years of relevant experience or equivalent certification
  • Familiarity with various programming languages and database systems
Physical Demands:
  • Ability to stand for extended periods
  • Capacity to lift items weighing up to 35 pounds