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Automotive Sales Manager

2 months ago


Venice, Florida, United States Jenkins Chevrolet of Venice Full time
Job Summary:

The Sales Manager is responsible for driving customer retention and profitability in the profit center by recruiting and managing a team of sales professionals. This role involves appraising, purchasing, reconditioning, displaying, and merchandising vehicle inventory, while ensuring a steady supply of marketable vehicles within the dealership's financial guidelines and purchasing policies.

Key Responsibilities:
  • Forecast and set goals for sales, gross, and key expenses on a monthly and annual basis.
  • Lead, motivate, and monitor the performance of pre-owned vehicle sales employees.
  • Develop and administer an annual operating forecast and budget for the sales department.
  • Stay up-to-date with federal, state, and local regulations affecting vehicle sales.
  • Direct and schedule department activities to ensure proper staffing.
  • Support individual salespeople in setting and achieving monthly goals.
  • Implement and monitor a prospecting and sales control process with the CRC Department.
  • Work with the CRC Department to ensure consistent follow-up with vehicle customers.
  • Manage vehicle inventory, analyzing sales history and local market trends to determine the best purchasing mix.
  • Process salesperson commission sheets daily and monitor payroll records.
  • Conduct daily and weekly sales and sales training meetings.
  • Establish and enforce product-knowledge standards.
  • Oversee efforts to enhance the dealership's image and customer satisfaction rating.
  • Help salespeople close deals and ensure 100% T.O. of each customer to the F&I department.
  • Communicate daily with other sales managers regarding units needed for inventory.
  • Ensure salespeople are informed of new inventory and current advertising efforts.
  • Develop and maintain outside sources for buying and selling vehicles.
  • Enforce a 60-day vehicle inventory turn policy.
  • Plan and control inventory display.
  • Establish delivery procedures, including an introduction to the service department and scheduling of the first service appointment.
  • Assist in developing advertising campaigns and promotions.
  • Handle customer complaints immediately and according to dealership guidelines.
  • Attend General Communication Meetings as requested.
  • Maintain a professional appearance and adhere to company policies, procedures, and safety standards.
Requirements:
  • High school diploma or equivalent.
  • Ability to read and comprehend instructions and information.
  • Previous automotive sales experience.
  • Professional appearance and customer-oriented attitude.
  • Excellent interpersonal and telephone skills; well-organized and self-motivated.
  • Knowledge of federal, state, and local laws governing retail vehicle sales.
Physical Demands:
  • Sitting: Remaining in the seated position.
  • Standing: Stand for long periods of time.
  • Walking: Be able to move around the facility and grounds.
  • Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands.
  • Reaching: Extending hand(s) and arm(s) in any direction.
  • Crouching: Bending body downward and forward by bending legs and spine.
  • Far Vision: Clarity of vision at 20 feet or more.
  • Depth Perception: Three-dimensional vision.
  • Talking: Expressing or exchanging ideas by means of the spoken word.
Environmental Conditions:

Ability to work outside in weather and inside a climate-controlled environment.