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Restaurant General Manager

2 months ago

Albany, New York, United States BBL Hospitality Full time

Job Summary:

We are seeking a seasoned Restaurant General Manager to lead our Amsterdam RSG location. As a key member of our management team, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest service, and driving sales growth.

Key Responsibilities:

  • Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
  • Ensure prompt, friendly service according to company guidelines; be guest-driven.
  • Exhibit a professional image.
  • Complete duties of the General Manager in their absence.
  • Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.
  • Achieve company objectives in sales, service, quality, appearance of facility, and sanitation.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Enforce alcohol awareness on a shift-to-shift basis.
  • Fulfill in where needed to ensure guest service standards and efficient operations.
  • Continually strive to develop associates in all areas of managerial and professional development.
  • Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
  • Correct unsafe practices or conditions.

Requirements:

  • Must be a minimum of 18 years of age.
  • Can demonstrate knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
  • Serve Safe certification complete.
  • TIPS certification complete.
  • Possess excellent basic math skills and have the ability to operate a cash register or POS system.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.