Service Delivery Coordinator
7 days ago
Job Summary
We are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at Logically Inc. The successful candidate will be responsible for ensuring the delivery of high-quality IT services to our customers, while maintaining a strong focus on customer satisfaction and compliance with service level agreements.
Key Responsibilities
- Customer Service:
- Provide exceptional customer service by responding to customer inquiries, resolving issues, and escalating complex problems to senior team members.
- Utilize technical knowledge to troubleshoot and resolve customer issues in a timely and efficient manner.
- Reporting and Reviews:
- Monitor and report on service delivery metrics to identify areas for improvement and drive business growth.
- Assist in the development of documentation for client processes and repetitive tasks.
- Service Level Agreements:
- Study service agreements to ensure compliance and identify opportunities for improvement.
- Track agreement profit and e-rate metrics to determine client profitability.
- Administrative:
- Manage customer issue boards to track and resolve outstanding service delivery requests.
- Participate in daily meetings and scrums to ensure seamless communication and collaboration.
Requirements
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
- Communication Skills: Excellent verbal and written communication skills, with the ability to translate technical terms to business language.
- Technical Skills: Proficiency in technical tools and software, with a willingness to learn and adapt to new technologies.
- Business Acumen: Understanding of business operations and processes, with the ability to apply critical thinking and problem-solving skills.
What We Offer
Logically Inc. is an equal opportunity employer that offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
-
Service Operations Coordinator
1 week ago
Raleigh, North Carolina, United States Piedmont Service Group Full timeJob OverviewOperations Service CoordinatorPiedmont Service Group has been a leader in providing HVAC solutions across the southeastern United States since its inception in 1971.We pride ourselves on offering competitive compensation, comprehensive benefits, and a supportive work environment that fosters employee retention.We are seeking an Operations Service...
-
Service Delivery Coordinator
4 days ago
Raleigh, North Carolina, United States Alsco Full timeJob Summary:The Customer Service Coordinator (CSC) plays a vital role in driving customer loyalty and satisfaction at Alsco. This position is responsible for responding to customer inquiries, resolving issues, and providing exceptional service to ensure customer retention and growth.Key Responsibilities:Respond to customer inquiries in a courteous and...
-
Service Coordination Specialist
2 weeks ago
Raleigh, North Carolina, United States Piedmont Service Group Full timeJob OverviewService Operations CoordinatorPiedmont Service Group has been a leader in providing HVAC solutions across multiple states since its inception.We pride ourselves on offering competitive compensation, comprehensive benefits, and a supportive work environment that fosters employee retention.We are seeking a dedicated Service Operations Coordinator...
-
Service Delivery Coordinator I
42 minutes ago
Raleigh, North Carolina, United States Logically Inc. Full timeJob SummaryThe Service Delivery Coordinator I is a key member of our customer-centered technical team, responsible for ensuring the delivery of high-quality managed IT services to our clients. This role involves working closely with our Managed Services Engineers, Customer Success Manager, and POD Leader to maximize quality output and achieve high customer...
-
HVAC Service Coordination Specialist
2 weeks ago
Raleigh, North Carolina, United States Piedmont Service Group Full timeJob OverviewService Operations CoordinatorPiedmont Service Group has been a leader in providing HVAC solutions across the regions of NC, SC, and VA since its inception in 1971.We pride ourselves on offering competitive compensation, comprehensive benefits, and a positive workplace culture that fosters employee retention.We are seeking a dedicated Service...
-
Service Quote Coordinator
5 days ago
Raleigh, North Carolina, United States Piedmont Service Group Full timeJob DescriptionJob Summary:Piedmont Service Group is a leading provider of Facilities Services and Energy Efficiency Solutions. We are seeking a highly skilled Service Quote Writer to join our team.About the Company:Piedmont Service Group is a Privately Held Company with a rich history dating back to 1971. We have a strong presence in the Mid-Atlantic...
-
Service Delivery Manager
1 week ago
Raleigh, North Carolina, United States SYNTEGON Full timeJob SummaryWe are seeking a highly skilled Field Service Operations Manager to join our team at Syntegon Technology. As a key member of our service delivery team, you will be responsible for managing the efficient and profitable utilization of our field service team, ensuring timely and effective delivery of services to our customers.Key...
-
IT Service Delivery Specialist
1 week ago
Raleigh, North Carolina, United States Logically Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at Logically Inc. The successful candidate will be responsible for ensuring the delivery of high-quality IT services to our customers, while maintaining a strong focus on customer satisfaction and compliance with service level agreements.Key...
-
Project Coordinator
6 days ago
Raleigh, North Carolina, United States Piedmont Service Group Full timeJob SummaryPiedmont Service Group is seeking a highly skilled Project Manager to oversee the planning, coordination, and implementation of projects across various industries. As a key member of our team, you will be responsible for ensuring projects are completed on time, within budget, and to the highest quality standards.Key ResponsibilitiesProject...
-
Service Operations Coordinator
2 weeks ago
Raleigh, North Carolina, United States IONNA LLC Full timeService Operations CoordinatorIONNA LLC, a pioneering company supported by leading automotive manufacturers, is reshaping the electric vehicle (EV) sector with an advanced charging infrastructure across North America. We are looking for a Service Operations Coordinator to oversee the effective management of service functions, ensuring smooth collaboration...
-
Service Coordinator
1 week ago
Raleigh, North Carolina, United States Hills Machinery - RJV Equipment Full timeJob OverviewHills Machinery - RJV Equipment is in search of a Service Administrator to support our Service Department in various customer service functions. This role involves managing work orders, facilitating the delivery of new equipment, and overseeing the repair and refurbishment of both new and used equipment.Key Responsibilities:To excel in this...
-
Technical Service Coordinator
1 week ago
Raleigh, North Carolina, United States Logically Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at Logically Inc. The successful candidate will be responsible for ensuring the delivery of high-quality IT services to our customers, while maintaining excellent communication and relationship-building skills.Key ResponsibilitiesCustomer...
-
Service Operations Coordinator
1 week ago
Raleigh, North Carolina, United States IONNA LLC Full timeService CoordinatorIONNA LLC, a pioneering company supported by leading automotive manufacturers, is at the forefront of revolutionizing the electric vehicle (EV) ecosystem with an advanced charging network throughout North America. We are looking for a Service Coordinator to join our team, focusing on the effective management of service operations and...
-
Healthcare Services Coordinator
2 weeks ago
Raleigh, North Carolina, United States Jobot Full timePermanent Patient Care CoordinatorAbout Us:Jobot is a leading staffing agency focused on healthcare solutions. We are currently representing a prominent healthcare organization seeking a dedicated and organized Patient Care Coordinator. This position is vital for ensuring that patients receive exceptional care and a streamlined healthcare journey.Why Work...
-
Healthcare Services Coordinator
1 week ago
Raleigh, North Carolina, United States Jobot Full timePermanent Patient Care CoordinatorAbout Jobot:At Jobot, we specialize in connecting talented professionals with leading organizations in the healthcare sector. Our client, a distinguished healthcare provider, is in search of a dedicated and detail-oriented Patient Care Coordinator. This pivotal role is designed to enhance patient experiences and ensure the...
-
Healthcare Services Coordinator
1 week ago
Raleigh, North Carolina, United States Jobot Full timePermanent Patient Care CoordinatorAbout Us:Jobot is a leading staffing agency dedicated to providing exceptional healthcare services. We are currently seeking a compassionate and detail-oriented Patient Care Coordinator to enhance our client's operations in the healthcare sector. This pivotal role is designed to ensure that patients receive outstanding care...
-
Healthcare Services Coordinator
1 week ago
Raleigh, North Carolina, United States Jobot Full timePermanent Patient Care CoordinatorAbout Us:Jobot is a distinguished staffing agency focused on delivering exceptional healthcare solutions. We are currently representing a prominent healthcare organization seeking a dedicated and organized Patient Care Coordinator. This pivotal role is vital in ensuring that patients experience high-quality care and a...
-
Operations Manager
5 days ago
Raleigh, North Carolina, United States Allegro Home Delivery Full timeJob Description**Job Summary:**We are seeking a highly skilled Operations Manager to join our team at Allegro Home Delivery. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our fulfillment teams, ensuring timely deliveries of products to our customers.Key Responsibilities:Manage and Direct Teams:...
-
Operations Manager
7 days ago
Raleigh, North Carolina, United States Allegro Home Delivery Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at Allegro Home Delivery. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our fulfillment teams, ensuring timely and efficient delivery of products to our customers.Key ResponsibilitiesManage and Direct...
-
Tenant Services Coordinator
5 days ago
Raleigh, North Carolina, United States Kane Realty Corporation Full timeJob DescriptionJob Summary:Kane Realty Corporation is seeking a highly skilled and detail-oriented Tenant Services Coordinator to join our team. As a Tenant Services Coordinator, you will be responsible for providing exceptional customer service to our tenants and their guests, while also coordinating the day-to-day activities of the building staff and...