Senior Operations Manager

4 weeks ago

Boston, Massachusetts, United States Advatix Full time
General Manager Job Summary

Advatix, a leading provider of e-commerce Supply Chain and Logistics Consulting Services and Solutions, seeks a General Manager to oversee the entire sort operations within a high-volume and highly automated small package sort center. The ideal candidate will ensure compliance with operational processes and safety procedures to meet on-time and error-free sort guidelines.

Key Responsibilities
  • Lead a team of internal employees, contingent employees, and managers, overseeing hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns, and staff productivity.
  • Collaborate with the Lead Team to plan, organize, staff, direct, and control the day-to-day operations of the assigned sort.
  • Ensure the sort center operates in accordance with established safety, quality, and service standards while meeting cost and productivity goals.
  • Oversee daily visual inspections of loads to guarantee proper quality for customers and/or vendors.
  • Develop sort strategies based on projected volume, line haul timing, headcount, and other special circumstances and factors.
  • Monitor location and timing of line hauls, making critical decisions regarding the timing of unloading, sorting, and reloading.
  • Coordinate with engineering teams to facilitate, plan, and execute enhancements to the building capabilities.
  • Work with maintenance teams to ensure equipment is maintained and serviced regularly and properly.
  • Create, develop, and implement best practices to drive efficiency and accuracy in sort operations.
Requirements
  • 10+ years of supply chain, logistics, warehouse, and sortation management experience.
  • Minimum of 5 years of people management experience in a logistics/3PL environment.
  • Strong interpersonal skills and demonstrated ability to build professional rapport, effectively lead a team, and positively influence diverse groups.
  • Ability to inspire a shared vision and empower and motivate a team.
  • Proven ability to apply sound business judgment to establish and accomplish goals.
  • Ability to effectively lead others, including leading and developing managers while managing conflict.
  • Professional verbal and written communication skills to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
  • Effective at meeting deadlines and reporting results and KPIs regularly.
  • Ability to understand and operate automated sort systems.
  • Ability to oversee the PM of equipment.
  • Command of efficient floor loading and palletizing procedures.
  • Understanding of P&L and ability to manage Costs of Facility, Personnel, Supplies and Equipment.
  • Customer service skills necessary to effectively and professionally respond to requests and issues.
  • Ability to read, interpret, and draw conclusions from quantitative and qualitative data and written information.
  • Software skills, including use of Microsoft Office software and web-based applications, experience with common supply chain and logistics software preferred.

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