Sales Coordinator

2 days ago

Green Bay, Wisconsin, United States Barry-Wehmiller Companies Inc Full time
About Us:
Barry-Wehmiller Companies Inc. is a global leader in the design, manufacture, and service of high-performance converting and packaging machinery for various industries. Our company is built on a foundation of people-centric leadership, disciplined operational strategies, and purpose-driven growth.

Job Description:

This role is responsible for ensuring seamless communication between sales teams, internal departments, and customers. The Sales Coordinator will maintain accurate and timely technical proposals, order acknowledgments, and coordinate with engineering and operations to review RFQs and determine project risks.

Key Responsibilities:
  • Maintain price worksheets for sales executives to quote standard machines with standard options.
  • Collaborate with sales executives to coordinate technical reviews with customers, engineering, and operations.
  • Develop and maintain proposal formats for sales executives, including structure, format, and accuracy of content.
  • Follow up with sales executives on open quotes to confirm their status.
  • Maintain standard machine specifications that align with engineering's job structure.
  • Enter orders and billing plans in the ERP system and maintain specifications for all sold jobs.
  • Maintain the structure and content of the electronic document management system.
  • Coordinate and participate in customer visits.
  • Organize internal and external customer machine demos.
  • Participate in sales kick-off and risk burn-down meetings.
  • Manage projects at lower revenue levels and/or with low risks, following lean processes.
  • Act as the single point of contact between engineering, operations, and sales executives, or directly with the customer to ensure project success.
  • Maintain data integrity in the customer relationship management (CRM/CPQ) database.
  • Facilitate resolution of customer-related financial issues, billing discrepancies, past due invoices, and credit holds.
  • Provide backup for other administrative functions.
Requirements:
  • An associate degree in a technical or business-related discipline is preferred. A high school diploma or equivalent is required.
  • Two to four years of relevant experience, preferably in a manufacturing environment.
Competencies:
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
  • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Collaborates: Building partnerships and collaborating with others to meet shared objectives.
  • Decision Quality: Making good and timely decisions that keep the organization moving forward.
  • Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear.
Work Environment/Physical Demands:
  • Typically sits, grasps items, and performs keyboarding for frequent operation of a computer.
  • Stand, walk, bend, reach, or otherwise move about occasionally.
  • Lift, move, or otherwise transfer items up to 30 lbs. occasionally.
  • Occasional exposure to typical machine shop physical hazards.
  • Travel by air or car occasionally.

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