Senior Product Manager

3 weeks ago

Santa Clara, California, United States Palo Alto Networks Full time
Job Overview

Palo Alto Networks is seeking a skilled Product Manager to join our team. As a Product Manager, you will be responsible for conceptualizing, gathering feedback from customers and partners, and guiding the building of features that simplify the licensing, activation, and onboarding flows of firewall products and services through the SAAS Platform offering.

You will collaborate closely with cross-functional teams, including engineering, user experience, marketing, sales, and customer support, to drive the product roadmap and ensure the successful delivery of solutions that solve customer problems and meet market demands.

Key Responsibilities:

  • Develop and maintain a comprehensive product strategy for simplifying the onboarding flows for cloud security and firewall products
  • Understand customer problems and use cases intimately and collaborate with customers, sales teams, and internal stakeholders to gather requirements for new features and enhancements
  • Own the vision, roadmap, and requirements for your features and create and manage the product roadmap, outlining key features, enhancements, and initiatives on unification of the licensing, activation, and onboarding process
  • Collaborate with UX, engineering, and other product team members to deliver high-quality products that solve customer problems with a differentiated, automated, and optimized approach
  • Work closely with engineering teams to translate product requirements into actionable development plans and provide clear direction and guidance throughout the development lifecycle, ensuring timely delivery of high-quality features
  • Engage with the product marketing team and help them develop compelling messaging, impactful sales tools, and marketing content to support sales and field marketing teams
  • Interact with customers, partners, and sales engineering teams in different forums to gather feedback and evangelize the product and act as the voice of the customer within the organization, gathering feedback and insights to continuously improve product offerings
  • Define key performance indicators (KPIs) and metrics to track the success of visibility and monitoring features and analyze data and performance metrics to identify areas for optimization and improvement
  • Conduct thorough market research and competitive analysis to identify customer needs, industry trends, and competitive offerings and use insights gathered to inform product development priorities and strategies

Requirements:

  • BS/MS or equivalent experience or equivalent military experience required
  • Strong desire to take ownership of the full product lifecycle
  • 5+ years in product management experience
  • Must have experience in one or more areas - Networking, Network Management, Network Security, Next Generation Firewalls
  • Hands-on experience in managing devices from onboarding to decommissioning and prior experience in building SaaS products, driving IT operational efficiency is a plus
  • Strong and proven (written and verbal) communication and presentation skills in leading and contributing to cross-functional teams
  • Experience in fast-paced environments with overlapping projects/deliverables
  • Proven analytical and problem-solving skills required with the ability to translate complex technical concepts into clear product requirements and strategies
  • Experience in making data-based product decisions
  • Excellent written, verbal, and interpersonal skills with the ability to collaborate effectively across teams and influence stakeholders at all levels

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