Installation Coordinator

3 weeks ago

Memphis, Tennessee, United States Securitas Electronic Security Full time
Job Title: Installation Scheduler

Securitas Technology, a leading provider of integrated security solutions, is seeking an experienced Installation Scheduler to join our team. As an Installation Scheduler, you will play a critical role in the coordination and management of electronic security installation projects.

Key Responsibilities:
  • Schedule Installation Technicians to ensure timely completion of customer projects, working closely with District Install Managers and Project Managers.
  • Drive the installation process from start to finish, ensuring seamless execution and customer satisfaction.
  • Coordinate with Project Managers to track subcontractor schedules, arrivals, and departures.
  • Review new orders for customer contact information, scope of work, and allowances.
  • Act as the primary customer contact to obtain accurate completion dates and projected start dates.
  • Maintain electronic installation folders and update inventory counts weekly.
  • Manage changes to project scope, including impact on manufacturing, transportation, and resource scheduling.
  • Own equipment-related tasks, including ordering, tracking, and processing RMAs.
  • Review and submit subcontractor POs for approval and process signed CFINs in Solomon.
  • Create and document action items and notes in Solomon, escalating as needed.
  • Maintain installation schedules using Solomon and Atlas or other company tools.
  • Assist in follow-up with labor forces via phone, email, or script format to meet customer expectations.
  • Receive and process packages, order office supplies, and file packing slips in SAP.
  • Send daily emails to Install and Service teams regarding parts received.
Requirements:
  • High School Diploma or Equivalent required.
  • Demonstrated ability to multitask in a fast-paced environment.
  • Minimum 1-3 years of experience in operations scheduling, operations support, and/or project coordination.
  • Working knowledge of installation processes and systems, including order-to-cash processes.
  • Basic understanding of general construction management and coordination requirements.
  • Proficient in Excel, Word, Outlook, PowerPoint, and other computer systems.
  • Detail-oriented and organized with excellent communication skills.
Benefits:
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Company-paid short-term and long-term disability.
  • 401K with 60% match up to 6% of salary.
  • Paid vacation, holiday, and sick time.
  • Educational assistance.
  • Exceptional growth opportunities.
  • Employee discounts on travel, equipment, and more.

Securitas Technology is an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.

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