Customer Service Associate

2 days ago


Fond du Lac, Wisconsin, United States XPO Logistics Full time

XPO Logistics

**Job Summary**

We are seeking a skilled Customer Service Representative to join our team at XPO Logistics.

**Key Responsibilities:**

* Assist customers and business partners via telephone and email
* Handle customer complaints in a calm, professional manner
* Diagnose, assess and resolve problems or issues
* Monitor progress of delivery routes
* Scan haul away pods and verify stamps
* Process changes or cancellations to delivery orders

**What We Offer:**

* A dynamic and supportive work environment
* Opportunities for career growth and development
* Competitive compensation and benefits

**Requirements:**

* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Strong attention to detail and organizational skills

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.**

**About XPO Logistics:**

XPO Logistics is a leading provider of transportation and logistics services. We offer a range of solutions to help our customers manage their supply chains and deliver their goods to market.

**Equal Opportunities Employer:**

XPO Logistics is an equal opportunities employer and welcomes applications from all qualified candidates.



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