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Customer Service Representative

1 month ago

Fond du Lac, Wisconsin, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide excellent customer service, ensuring that customers have a positive experience in our stores.
  • Answer customer inquiries and resolve any issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently.
  • Assist customers in finding the products they need and provide recommendations when necessary.
  • Maintain a clean and organized store environment, including the sales floor and stockroom.
  • Participate in visual merchandising and store displays to create an engaging shopping experience.
  • Meet or exceed sales goals and targets.
  • Work collaboratively with colleagues to achieve store objectives.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our company. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.