Customer Service Representative

1 day ago


Fond du Lac, Wisconsin, United States America's Auto Auction Full time
Customer Service Clerk Job Description

At America's Auto Auction, we are seeking a highly organized and customer-focused Customer Service Clerk to join our team. The successful candidate will be responsible for maintaining excellent relationships between customers and clients, ensuring a seamless and efficient experience.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Payment Processing: Process payments from customers, both cash and check, accurately and efficiently.
  • Clerical Duties: Perform various clerical tasks, including data entry, filing, and record-keeping.
  • Ad Hoc Tasks: Perform other duties as necessary to support the team and ensure the smooth operation of the office.
Requirements:
  • Education: High School Diploma minimum, with some college education preferred.
  • Experience: Previous office experience, preferably in a customer-facing role.
  • Skills: Highly organized, self-motivated, and self-disciplined, with excellent communication and interpersonal skills. Proficient in computer software and able to read, write, and speak English fluently.
  • Environment: The Customer Service Clerk will work in a fast-paced office environment, requiring the ability to multitask and prioritize tasks effectively.

The successful candidate will be a team player, with a strong commitment to customer satisfaction and a passion for delivering exceptional service. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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