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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused review process to educate customers about insurance options.
Responsibilities- Establish customer relationships and follow up with customers as needed
- Use a customer-focused review process to educate customers about insurance options
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
- Work in a team environment to achieve sales and customer service goals
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented with a focus on customer satisfaction
- Detail-oriented with a focus on accuracy and efficiency
- Proactive in problem-solving with a focus on customer satisfaction
- Able to learn computer functions and work in a team environment
- Bilingual Spanish preferred
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within our agency
- Hiring Bonus
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in El Centro, and our office hours are 9am-5:30pm. We currently have 6 team members at our agency, and we have received awards including: President's Club, Chairman's Circle, Ambassador Travel, and Legion of Honor. Additional languages spoken: Spanish.
