Parts Counter Specialist

4 days ago


Humble, Texas, United States Space City Toyota Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Parts Counter Specialist to join our team at Space City Toyota. As a key member of our parts department, you will be responsible for ensuring the efficient and accurate processing of parts orders, inventory management, and customer service.

Key Responsibilities:

  • Parts Order Processing: Determine customer needs and accurately specify parts accordingly, create and modify purchase orders, and issue purchase orders to vendors to order parts.
  • Inventory Management: Record warranty parts returned, create special ordered parts on the dealership computer system, and notify the ASM, technician, or client upon receipt.
  • Inventory Control: Review special order parts tracking, process and close open invoices, and compare invoices against requisitions to verify quality and quantity of merchandise received.
  • Customer Service: Communicate with staff and customers in a friendly and professional manner, and provide exceptional customer service to ensure customer satisfaction.

Requirements:

  • Experience: Must have previous automotive dealership parts counter/advisor experience, especially Toyota.
  • Skills: Brand specific parts experience a plus, computer proficiency, and excellent communication and customer service skills.
  • Personal Qualities: Team oriented, flexible, and focused on maintaining a high level of customer service.

Compensation: Compensation is based on experience and commensurate with experience.


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