Patient Service Representative and Medical Assistant

5 days ago


Bolingbrook, Illinois, United States NorthShore University HealthSystem Full time

Job Summary:

We are seeking a highly skilled Patient Service Representative and Medical Assistant to join our team at NorthShore University HealthSystem. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services in a fast-paced medical office environment.

Key Responsibilities:

  • Provide administrative support to healthcare providers and staff, including scheduling appointments, managing patient records, and handling phone calls and correspondence.
  • Assist with clinical procedures, such as taking vital signs, preparing patients for exams, and performing basic medical tasks.
  • Maintain accurate and up-to-date patient records, including demographic information, medical history, and treatment plans.
  • Communicate effectively with patients, families, and healthcare providers to ensure seamless care coordination.
  • Participate in quality improvement initiatives to enhance patient satisfaction and outcomes.

Requirements:

  • High School diploma or equivalent required; Associate's degree or higher in a related field preferred.
  • Minimum of three months previous business office or healthcare experience; six months clinical experience preferred.
  • Previous insurance and managed care experience; medical terminology or coding experience a plus.
  • Excellent keyboarding skills and proficiency in electronic medical records systems.
  • Current CPR certification issued by American Heart Association or American Red Cross within 90 days of start date.

Benefits:

  • Competitive salary and benefits package, including medical, dental, and vision options.
  • Tuition reimbursement and professional development opportunities.
  • Free parking at designated locations and wellness program savings plan.
  • Health savings account options and retirement plan with company match.
  • Paid time off and community involvement opportunities.


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