Leasing Consultant

16 hours ago


Tampa, Florida, United States Titan Corp US Full time
Job Title: Leasing Consultant

At Titan Corp US, we are seeking a highly skilled Leasing Consultant to join our team. As a Leasing Consultant, you will be responsible for leasing apartments, retaining residents through exceptional customer service, and handling administrative and financial responsibilities for your assigned community.

Key Responsibilities:
  • Ensure leasing procedures are followed on a daily basis.
  • Manage availability guidelines and review leasing follow-up weekly.
  • Receive incoming phone calls from prospects in a professional and welcoming manner and entice them to visit the community.
  • Visually inspect the property daily for cleanliness and overall appearance.
  • Lease apartments to qualified prospects and schedule move-ins to minimize rent loss.
  • Prepare all paperwork needed before submitting lease files for verification.
  • Verify applications and process files quickly through phone calls and correspondence.
  • Turn in traffic and phone recap weekly to the Community Director.
  • Follow up with each visitor within 24 hours via personal phone call and send a personal note/email within seven days of their visit.
General Office/Administrative Responsibilities:
  • Conduct move-in, move-out, and turnkey inspections and follow through with any concerns.
  • Maintain key closet procedures to ensure proper control of access and security on the property.
  • Receive and acknowledge resident notices and prepare files.
  • Maintain a professional dress code and ensure the Leasing Team adheres to the policy and uniform schedule.
  • Assist in Lease renewal procedure by completing lease renewal printouts, contacting residents, and typing new leases.
  • Assemble move-in packages and keep all filing current.
  • Operate the office alarm system and deliver thorough move-in presentations to new residents.
  • Calculate daily rent, prorate charges, late fees, and percentages.
  • Write up all maintenance requests upon receipt.
Qualifications:
  • Ability to effectively communicate with people and maintain a professional image.
  • Strong organizational skills, verbal skills, and customer service orientation.
  • Assertive attitude and ability to effectively 'close' a sale.
  • Must take and pass a drug screening test and possess a valid Driver's License.
  • Ability to manage and coach a team of Leasing Professionals.

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. We are committed to diversity and inclusion and strive to create a great place to work for our employees, residents, and communities.


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